Consumer Affairs Board

Board Members

Mr. Vance Campbell (Chairman)

Mrs. Estlyn Harvey (Deputy Chair)

Mr. Harry Andrews

Mr. Allen Brooks

Mr. Derek Caines

Mrs. Jane Correia

Mr. Kendrick James

Mr. Brian Scott

Mrs. Jamaine Smith

Mr. Wayne Swan

Functions

The Consumer Affairs Board and the Department of Consumer Affairs function with a Board comprised of twelve appointed members and a team of civil servants. Each segment of the organization takes on projects, both independently and collaboratively, with the Department of Consumer Affairs providing technical and administrative support to the Board. The functions of the Board include:

To preserve and protect the rights of consumers and, in particular, to keep business practices under review, to regulate product safety, to ensure the provision of adequate information to the consumer and to monitor the timeliness of repairs and other services;
To advise the Minister on any consumer protection matter referred to the Board by the Minister, or which the Board itself considers “worthy” of attention;
To conduct research on consumer matters, and to educate the public by the production and distribution of information on the rights of consumers and better business practices;
To use its good offices informally to conciliate and settle consumer complaints and grievances;
To encourage businesses to adhere to better business practices;
To advise on the issue of orders or notices relating to safety or unfair business practices;
To keep the working of the Act under review and, where required by the Minister, or as the Board itself considers appropriate, submit proposals for its amendment.